User researcher

Focuses on identifying the real user needs shaping user experience and interaction through optimal user journeys. Plans user research sessions using contextual analysis capturing feedback from initial wireframe mockups, prototypes and alpha/beta releases. Identifies user persona and where the spectrum of users are on a digital inclusion scale to formulate an action plan.

Our background in user driven solutions has always placed an emphasis on asking users what they need and to understand their workflow and explain how new technology and AI support can enhance it.

With digital services becoming the norm and in particular the Government Digital Services standard, our clients are requesting user research as a separate role from analysis. We have witnessed the benefit where user research is a role that the whole team practice. Having a lead user researcher to mentor and guide is a critical factor for succeess.

Storycase can provide experienced user researchers along with interaction designers to ensure your service meets its user’s needs and your product gets used. User research is a ‘game changer’ and should be considered throughout the product’s life cycle.

To find out more please contact us to discuss your requirements in more detail.